Hiwater is a self service paddle board and beach rental system. Users download the app and check out items like paddle boards, chairs, beach games and more. Our racks are solar powered and can be set up at beaches, lakes, and rivers.  Also great are parks, boat launches, docks and piers. The flex-based design allows it to be placed on all types of surfaces like sand, grass, or concrete. Holes in the solid base allow you to stake it into the ground or bolt them to a surface for greater stability. The durable powder coat steel frames are fabricated right here in Milwaukee Wisconsin and will serve your locations for years.

Beach equipment like paddle boards or kayaks are big, require a large vehicle to haul, and then when you are done where do you store them? Imagine a group of students living in a high rise apartment. How about a family on vacation? Did they remember to bring chairs or maybe they just want to play a round of corn hole. Hiwater helps everyday people experience the fun and benefits of these activities in a convenient way. Our modular racks hold a variety of items that customers can rent without the hassle of owning them.

With wages rising and increased difficulty of finding good help HiWater’s innovative software makes it possible for a single person to manage multiple locations from their phone. Whether it’s a packed vacation hotspot or quieter beach serving the local community, our system makes running beach rentals profitable in more locations, even those that wouldn’t support a traditional style rental business.

Let’s walk through the rental process. When customers see a rack they download the app to get started. Users create an account by purchasing their first set of board tokens. At this time HiWater save the card on file. These tokens are then redeemable at your racks. 1 board token cost the user $1.00

Next the user selects the desired amount of equipment and how long they want to rent it for. The app takes the board tokens and charges the customer for the sales tax. After a successful payment the phone app begins to open the locks “CLICK”. The customer now has access to the equipment and the timer begins. When the rental time expires the user simply returns the items to the rack and verifies the return with a photo of each item.

Great question! If a customer is having so much fun, they may want to keep the equipment for longer. The user can choose to purchase more time at any moment in the app. However if they forget to do this the Hiwater app will automatically bill the customer for each hour. If they damage or lose a paddle simply make a request to Hiwater support and we can bill the customer and send a replacement.

If you own a location or business by the water you can check this off the list but for a majority of you that are interested you need to secure a location. You have a few options, the first are busy beaches in your area run by the local city or municipality. By getting a permit from your city hall you can lock down a location for your racks. Other great options include teaming up with a business like a resort, restaurant, or marina that has water access. Our Quick Start Package gives business owners what they need to get the conversation going.

Hiwater’s modular design makes it easy for you to set up and break down your racks with common tools using our step-by-step installation instructions. If you ever need to break down your racks, you can simply disassemble and haul them away in a truck or van. General maintenance is as simple as ensuring regular upkeep of your inventory, making sure your locks and rack hinges are in good working order, and wires are in good condition. If needed, you can occasionally use a can of touch up paint to keep your racks looking fresh.

The amount of equipment you need really depends on the location you choose and what services you’re looking to provide for your customers. At the beach, paddle boards, loungers, chairs, and beach games are good options. For a river or lake, you may want to add kayaks or tubes. It’s important to select the right amount of equipment to support a location especially on your busiest days. Having the right inventory helps you to serve local families, college kids, couples on dates, and those looking to do group outings like church gatherings, clubs, and businesses who want to do team building. While with our racks, slow days turn a profit, it’s your peak times where you maximize your earnings. We help you select the right equipment to serve your locations needs.

The HiWater system and software provides protection for your business. From the secure design of our racks to our software verification system HiWater hold users accountable for their rentals. By saving a card on file HiWater can charge customers for late returns and lost or damaged items. Just submit a request and we can charge for a replacement.

Like every business, you need insurance to protect yourself and your investment. Liability insurance helps cover the cost of injury and property damage claims against a business. HiWater connects you with a recommended provider in our Quick Start Guide with an A+ rating. These plans start around $200 a month.

To start a business you’re going to need some capital. If you don’t have cash or card on hand we can help you with financing for your equipment purchase. With decent credit history, you can secure a loan with an affordable monthly payment to get your business off the ground. This helps build your business credit and makes it easier to buy more equipment as you scale. You can always go in together with a family member or friend… if you like the idea chances are they will too. 

The money collect for your Hiwater rack rentals is paid out monthly. With our board token system Hiwater charges the customer for sales tax at the time of check out based on your state’s local sales tax requirements. When HiWater sends out your monthly earnings it will include the collected tax amount.